English is actually much worse for vocal chords. The word "Good Morning" contains 2 velar consonants - sounds articulated from the back of the throat. Not only that, but you need to shift many more muscles than you do with "bore da". Welsh should therefore be used - you don't want someone to break their jaw saying "good morning"!
Aled James, Cardigan, Wales

Personally i think that it is a shambolic excuse. I am a fluent Welsh speaker and so are my brothers, my sister and many of my friends. To say that adding two additional words to the start of a telephone conversation are going to cause that much of a health hazard. And as for people saying the we should just let the language die just shows how anglicised the country is becoming, but i'm sure you sing the national anthem on match day. If english and welsh speaking welsh people dont stand up for one if not the oldest LIVING language in Europe then there really is no hope. has any welshmen/woman here been asked "is Wales in England?" and been insulted by it then you should be insulted by this mockery of a old wives culture that seems to be all the rage these days.
Gareth Cryer, Casnewydd, Casnewydd

I hope this is not my Union who says this. If it is, then I will send back my membership card, shredded. What a load of rubbish.
Alun, Caerdydd, Caerdydd

I live in the Vale of Glamorgan and a tiny fraction of the population here speaks welsh, and thos have fluent english. The introduction of 'bore da' as a telephone greeting is a lip-service nod to the very powerful welsh language board. Welsh is a dead language (hear of 'parcio ceir' for 'car park' or 'cwio' for queue'?). Let it go
Trudi Skipp, Penarth, Vale of Glamorgan

I've never heard such a farce. This health and safety business, in my amateur opinion, has far crossed the line. It must be stopped, or else where is the line going to be drawn. Will they be denying is from speaking, for fear of losing our voices altogether? Who knows.
James Whittaker, Caerdydd, Wales

This is ridiculous. Government at all level should devote more time to real issues, not rubbish like this.
Jonathan Krause, London,

What do you expext of the Left, they won't be happy untill everyone is speakning Urdu
S Braule, Llanelli, Wales

In the interests of health and safety surely this is a sensible measure. In fact, to spare the vocal chords of telephonists everywhere, an inside source alledges that one of Tony Blairs "going out with a boom of legislation" measures is to make it law that telephonists communicate by rapping the phone on the desk, using only the hand which is supported by the heavy duty padded wristbrace to avoid forming nodules on their larynxses. Sheer PC insanity.... "why should Britain tremble?"
Pete North, manchester,

I wonder whether the bureaucrats who came up with this simply had no useful work to do and needed to look busy, or whether Vale of Glamorgan council is interested in discouraging the use of the Welsh language and thought that "health 'n' safety" was the ideal excuse to do so without facing accusations of cultural prejudice.
knirirr, Oxford,

I recently followed a bus in Cardiff, the back of which was covered in ads, all in welsh, except for one rectangle in the top right hand side which asked politely: PLEASE LET ME PULL OUT. Don't they trust the Welsh reading drivers to oblige?
I.T.Macnamara, Plymouth,

Surely if only monolingual greetings are to be allowed, they should be in Welsh?
Martina Fuseli, Portsmouth, England